Unlock Business Growth: How Intelligent Automation Becomes a Strategic Advantage

<section>
  <h2>In-Short</h2>
  <ul>
    <li>Intelligent automation (IA) technologies are evolving from operational to strategic, with significant financial benefits.</li>
    <li>SS&C Blue Prism's study with Forrester Consulting reveals a $53.4 million net present value per customer over three years.</li>
    <li>Technologies like RPA and OCR are advancing with AI, leading to more sophisticated automation capabilities.</li>
    <li>SS&C Blue Prism's Chorus tool gains recognition for process orchestration, expanding beyond finance and insurance sectors.</li>
  </ul>
</section>

<section>
  <h2>Summary of Intelligent Automation's Strategic Impact</h2>
  <p>Intelligent automation (IA) is rapidly transitioning from a purely operational tool to a strategic asset within organizations, delivering impressive financial outcomes. A recent study by SS&C Blue Prism, analyzed by Forrester Consulting, showcases a substantial net present value of $53.4 million per customer over a three-year span. This value is derived from increased productivity, compliance cost avoidance, and enhanced employee experiences.</p>

  <p>SS&C Blue Prism's enterprise sales manager, Dan Segura, highlights real-world examples where IA has led to significant cost savings, such as a healthcare client saving over $140 million through cost avoidance and recoupment. Another notable instance is the development of a bot that reclaimed overtime pay for nurses during the pandemic, resulting in a $43 million benefit.</p>

  <p>Long-standing technologies like robotic process automation (RPA) and optical character recognition (OCR) are being revolutionized by the integration of AI, allowing for more complex tasks to be automated. Segura emphasizes the transformative potential of SS&C Blue Prism's document automation and the Chorus tool, which has been recognized by Everest Group as a leader in process orchestration.</p>

  <p>Segura also discusses the concept of 'citizen builders,' individuals within organizations who leverage IA to create high-value automations that align with company objectives. He cites examples of successful implementations that have led to tangible impacts, such as a large US retail customer that automated the processing of customer orders, resulting in 6.2 million transactions processed and 250,000 hours of work returned to the business.</p>

  <p>SS&C Blue Prism's approach to IA enables organizations to not only conceive innovative use cases but also to ensure their sustainability and continuous improvement. The company's solutions empower 'citizen builders' to make a strategic impact, moving beyond pilot projects to achieve core business goals.</p>
</section>

<section>
  <h2>Explore More</h2>
  <p>For a deeper dive into the transformative power of intelligent automation and its strategic benefits, visit the <a href="https://www.artificialintelligence-news.com/2024/05/17/the-rise-of-intelligent-automation-as-a-strategic-differentiator/" rel="noopener noreferrer" target="_blank">original source</a>.</p>
</section>

<section>
  <h2>Footnotes</h2>
  <p>Image credit: <a href="https://www.pexels.com/photo/robot-pointing-on-a-wall-8386440/" rel="noopener noreferrer" target="_blank">Tara Winstead</a></p>
</section>